Last updated on November 18, 2025

We get it—you want your gear fast, and you want to know what happens if things go sideways. No fluff, just facts. Here's how we roll.

Processing

• Each order is carefully prepared and packed within 1–2 working days after payment confirmation.
• Once your order has shipped, you’ll receive a confirmation email with your tracking number so you can follow your package every step of the way.

 

Estimated Delivery Time

• We ship worldwide, and most orders arrive within 7–10 working days after dispatch.
• Please note that delivery times may vary slightly depending on your location and local customs clearance.

USA**:  7–10 biz days
Rest of the World**: 7–20 biz days depending on where you're at

 

Returns

• We want you to be completely satisfied with your Ouber gear.
  If you’re not 100% happy, you can return your order within 30 days of delivery — free of charge.
• To start a return, simply contact our support team at oubergym@gmail.com with your order number and reason for return. Once approved, we’ll provide you with a prepaid return label.

 

Exchanges

• At this time, we do not offer direct exchanges.
  
• If you’d like a different size or color, please return your original item for a refund and place a new order.

 

Need help with a return?

       Please include your **order number** and **reason for return** in your email.

• Support Email
  oubergym@gmail.com