Shipping & Returns


We get it—you want your gear fast, and you want to know what happens if things go sideways. No fluff, just facts. Here's how we roll.


Order Processing Time

  • Orders are typically processed within 1–3 business days. During peak seasons or periods of high order volume, processing times may be longer. All orders are processed and shipped in the order they are received.
  • Once your order has shipped, you’ll receive a confirmation email with your tracking number so you can follow your package every step of the way.
  • Here to track your order 


Estimated Delivery Times

  • Standard Shipping: 5–7 business days

  • Express Shipping: 3–5 business days

  • Please note that the estimated delivery times do not include order processing time. Actual delivery times may vary depending on your location, carrier operations, and other unforeseen circumstances.


Returns

  • We want you to be completely satisfied with your Ouber gear. If you’re not 100% happy, you can return your order within 30 days of delivery — free of charge.
  • To start a return, simply contact our support team at oubergym@gmail.com with your order number and reason for return. Once approved, we’ll provide you with a prepaid return label.


Exchanges

  • At this time, we do not offer direct exchanges.
  • If you’d like a different size or color, please return your original item for a refund and place a new order.


Need help with a return?

       Please include your **order number** and **reason for return** in your email.