Shipping & Returns
*Last updated: July 18, 2025*
We get it—you want your gear fast, and you want to know what happens if things go sideways. No fluff, just facts. Here's how we roll.
🚛 Shipping – Let’s Get It Moving
Processing Time
We pack and ship your order in **1–3 business days**. That’s our promise (unless there's a zombie apocalypse or something). Once it’s out the door, you’ll get a tracking number in your inbox.
Where We Ship
From our HQ to your doorstep—**worldwide**. US, UK, EU, Asia... if your country’s on the map, chances are we ship there.
Estimated Delivery
* **USA**: 5–10 biz days
* **Rest of the World**: 7–20 biz days depending on where you're at
Shipping Cost
You’ll see the shipping cost at checkout. Simple as that.
Sometimes we drop free shipping deals—stay tuned on our socials or email list.
Customs & Duties
If your country charges import fees, that’s on you. We don’t control border rules.
Returns – No Drama, Just Fair Rules
You’ve Got 30 Days
If you’re not vibing with what you got, you’ve got **30 days** from the day it hits your hands to send it back.
Return Conditions
Must be unworn, unwashed, and in OG condition
Tags and packaging? Keep ‘em on
Final sale items? Sorry, those are yours forever
How to Return？
1. Hit us up at support@oubergym.com with your order number and reason
2. We’ll walk you through the return steps
3. You cover return shipping (unless we messed up—then it’s on us)
Refunds
Once we get your stuff back and check it over, we’ll refund you. Give it **1–3 business days** to land back in your account.
Need a Different Size?
Wanna swap for another size or color? Just place a new order and return the one you got.
⚠️ Heads Up
We’re not responsible for stolen packages marked “Delivered”
Double check your shipping address—don’t say we didn’t warn you
Got a damaged item? Email us **within 48 hours** of delivery and we’ll make it right
🖤 Got Questions?
Drop us a line at support@oubergym.com
We’re small but real—we read every email and always try to help.